Omnichannel CX Platform

It’s easy to take Right Decisions when you have

The Right Insights

Our range of Offerings

Your Customers are platform agno

You should be too…

iProducts

Go deep dive into Consumer Insights

Listen to what your customers have to say about your products on popular E-commerce Stores

In-depth Analysis

Industry Intelligence Report
NPS Intelligence Report
CSAT Intelligence Report
Product Review Intelligence

iReviews

Monitor the digital presence of your Brand

Comprehensive analysis on what your Customers are talking about you across popular Public Forums

Analyse Mentions, Engagement & Reach across platforms.
In depth Analysis
- Sentiment Score
- NPS & CSAT Scores
- Geographic Regions
- Top Influencers

iSocial

A powerful solution for Social Listening

Listen to social conversations about your brand, products and campaigns across social networks.

Analyze across Platforms Mentions, Engagement & Reach across platforms

In-depth Analysis
- Sentiment Score.
- NPS & CSAT Scores
- Hashtags & WordCloud
- Post and Comments

iCommune

Analyze your Customer Communications like never before

Total issues/Open/Resolved
Resolution Time
Sentiment Score
NPS & CSAT Scores
Drill down to individual conversations
Top Customer Service Agents

Get the Scoop on iConverse Pricing?

We’d love to prepare a customized proposal for you! iConverse pricing model depends on a few factors specific to your team, so we’ll need to get in touch to give you accurate pricing info. Simply fill out the form on the right to get started.

How does iConverse pricing work?

All licenses offered by Inference Labs are priced per recorded user. There is also a platform fee, which is based on the number of users supported.

How much does iConverse charge per User?

It depends on the license type you choose for your team. Get in touch and we’ll provide a breakdown of our license types and the features included.

Do integrations cost extra?

No, we do not charge extra for our integrations. You can integrate your existing tech stack based on the package chosen and gain full visibility into your deals for free.