How to create a customer-centric organization with the Net Promoter Score?

Customer-centric Organization

 To generate more customer engagement, businesses across the world are looking for various growth strategies. Businesses that modernize their customer engagement are earning the trust but sustaining the engagement will go for a toss if they are not able to understand the customer deeply. Moreover, 54% of the customers think companies need to fundamentally transform […]

How to make your business more Customer-Centric?

customer centric

The internet has become a key ingredient for consumers while looking to buy/sell any product/service. Meanwhile, Firms are having difficulty developing and sustaining long-term relationships with clients, both in the B2C and B2B spheres. With newer, ground-breaking business models, faster technology cycles, and a wider range of supply options available today, sustainable business is becoming […]